Frequently Asked Questions

Do I need to pre-book my ticket online or can I purchase a ticket at the door?

Visitors can book tickets at the door, however it is strongly recommended visitors pre-book tickets online to secure the desired date and session time. To book your ticket online click here. EFTPOS is preferred for at-the-door ticket sales. To pay by cash please advise a team member at the entrance upon arrival.

Tickets are timed ticketing. If a concession or companion card is used for your booking please have your card ready to show at entry.  

What is timed ticketing?

Tickets are timed and single entry for the Archibald Prize 2022. Session entry is staggered, timed on the hour and half hour for ease of viewing. Visitors are not limited by the amount of time they spend in the exhibition. The recommended viewing time for the exhibition is 45 minutes. 

What hours is MAC yapang open during the Archibald Prize 2022?

During the Archibald Prize 2022 MAC yapang will be open:

  • Tuesday to Sunday 9am - 5pm
  • Friday evenings 6 - 8pm for 'Archies Up Late' ticketed events
  • Mondays for schools and groups of 10 or more only

Where can I park at MAC yapang?

Parking is limited and it is recommended visitors plan for wait times and walking distance from parking to MAC yapang. Please see the map below for parking locations surrounding MAC yapang.

Please note, parking locations indicated on the map alongside the lake are downhill from MAC yapang and visitors should expect an uphill walk of approximately 100 - 150m. Accessible car spaces are located close to the entrance of MAC yapang. Please refer to the map below for accessible car spaces.

map mac yapang.jpg

What alternatives are available to driving/ parking at MAC yapang?

• The nearest train station is Booragul, followed by Teralba on the Central coast and Newcastle line. Please visit Transport NSW for train times. It is a short 20min walk from the train station to MAC yapang

• Walk or ride to MAC yapang via the Lake Macquarie foreshore pathway from Eleebana, Warners Bay or Speers Point. Limited bike parking is available at MAC yapang. Please refer to the map below.

• Hire a BEAM bike or scooter

map mac yapang.jpg

What accessible facilities are available at MAC yapang?

  • MAC yapang is an accessible art museum space
  • There are three dedicated accessible car spaces located in the accessible car park (see map below)
  • Ramp access via main entrance
  • The Art Museum, cafe, retail outlet, amenities and the Archibald Prize 2022 exhibition are all on level 1
  • MAC yapang has one unisex accessible bathroom/baby change room. Please note left hand transfer.
  • All service animals are welcome at MAC yapang
  • If you require mobile seating please advise a MAC yapang staff member on arrival
  • Audio tours are available for the exhibition by scanning a QR code on display in the MAC yapang foyer
map mac yapang.jpg

 

Is there a café at MAC yapang and do I need to book a table ahead of time?

MAC yapang has an onsite café Three Bears Café, which will be open for extended hours (9am - 5pm, last orders 4.20pm) during the Archibald Prize regional tour.

The cafe will be open for bookings only, with take away options available. Sittings are timed for 1.5hrs per booking. There will be a coffee cart available on the terrace at MAC yapang from 8am - 4pm during the Archibald Prize 2022.

To make a booking at the cafe please call 0447 332 148.

No food or drink is permitted in the exhibition space. 

Are there guided tours available?

Yes. Guided tours are available at 11am each day and visitors who are attending this session time are welcome to join the tour. 2pm guided tours will also be provided by an art museum staff member on Wednesdays, and on Saturdays and Sundays by a volunteer, and 2pm ticket holders may opt to join these tours. 

Visitors may also wish to undertake a self-guided audio tour using their own mobile phone device by scanning a QR code, which will be on display in the MAC yapang foyer. Please enquire with MAC yapang customer service staff if you need assistance with accessing audio tours.

Is there an audio guide and how can I access it?

Audio tours are available for this exhibition by using your own device. Visitors can access the audio tour by scanning a QR code on display in the MAC yapang foyer. Please bring earphones to listen to the audio tour. shop mac will also have earphones available for sale. Please speak to the MAC yapang customer service team if you are having difficulty accessing the audio tour.

I want to book a group tour, how should I go about doing this?

Group bookings are available through the booking portal. Discounts apply for groups of 10 people or more, and guided or self-guided tour options are available. Online bookings only.

I am a school teacher and I want to book a tour for my class, how should I go about doing this?

Guided school tours will be available at MAC yapang for the Archibald Prize 2022 on Mondays. For further information and to book a school tour click here.

Are cloaking and pram parking facilities available at MAC yapang?

  • Please do not bring large bags or items with you to MAC yapang.
  • Large bags or items, and umbrellas are not permitted in the exhibition space.
  • Umbrellas can be stored in the tubs provided near entry (at your own risk).
  • MAC yapang has limited cloaking facilities for jackets and coats - subject to availability.
  • Prams are permitted in all public areas of MAC yapang.
  • Tripods and selfie sticks are permitted in the exhibition space.

Are tickets refundable if I can no longer attend a session?

Tickets are non-refundable, however should you no longer be able to attend your planned session time you can request a transfer to an alternative session time if available.

Archibald Prize 2022 Facts

• There were 816 entries in the 2022 Archibald Prize, including the highest known number of Aboriginal artist entries (20)

• There were 52 finalists in the 2022 Archibald Prize

• 27% of entries were first time Archibald Prize finalists

• The winner of the 2022 Archibald Prize was Blak Douglas for his work Moby Dickens

How many artworks will be on display in the Archibald Prize 2022 regional tour?

All 52 finalists works from the Archibald Prize 2022 will be on view at MAC yapang from 8 April – 21 May 2023. 

What is the Young Archie and how can I/ my child get involved?

The Young Archie runs alongside the Archibald Prize and is a celebration of young Australian talent – inviting artists between the ages of 5 and 18 to submit a portrait of ‘someone who is special to them and plays a significant role in their life’. To support the Archibald Prize regional tour MAC yapang will also host the Young Archie Lake Macquarie competition. To find out more and submit and entry click here.

I want to book a discounted tour with CoastXP, Skydive Newcastle and/ or Dobell House, how should I go about doing this?

Please retain your Archibald Prize ticket and contact the tour provider directly to book your discounted tour. The tour provider will ask to sight your Archibald Prize ticket prior to tour departure/ venue entry. For further information on local tour operator discount offers click here.

Can I buy Archibald Prize merchandise at MAC yapang?

The Archibald Prize 2022 catalogue will be available for purchase in shop MAC for $16 (subject to availability). If purchasing tickets online you can purchase the catalogue at discounted rate of $12. 

Book titles relating to the Archibald Prize will also be available for purchase.

shop MAC offers a range of hand-crafted gifts and products produced by local artists and makers.

I still have questions, who can I speak to?

You can contact the Museum of Art and Culture yapang Visitor Services Team by calling (02) 4921 0382.

MAC yapang is open Tuesday - Sunday between the hours of 9am to 3pm (9am - 5pm during the Archibald Prize 2022). If the line is busy please leave a short voice message and MAC yapang representative will be in touch shortly.

Email [email protected] anytime.